Privacy & Legal

Privacy Policy

Policy for the Processing of Personal Data

It is the aim of Svenska Cellulosa Aktiebolaget (“SCA”) and its affiliates (“SCA” or “SCA Group”) that all persons whose personal data is processed by SCA shall at all times be confident that their privacy is respected and that due care is taken regarding his or her personal data. See also SCA Group’s Code of Conduct.
SCA will comply with applicable national data protection laws that control the collection and use of data relating to individuals (“personal data”) as well as with this Privacy Policy.  The purpose of this Privacy Policy is to set out the principles governing the use of personal data you give to us, or we obtain about you.
SCA, or the relevant affiliate as provided herein or on the relevant Site, is the data controller responsible for the processing of personal data herein described.

Information – Personal Data

Personal data, including data such as names and addresses which you provide to SCA, may be processed manually as well as by computers.
The personal data provided by you will be processed for the purpose of (i) administrating any request from or agreement with you, (ii) providing the information and services in relation to such request or agreement as well as for (iii) marketing and customer follow-up and (iv) sales/product development, all as determined applicable by SCA.  By submitting personal data, you agree and consent to be bound by the terms outlined in this Privacy Policy and in the Terms of Use.

Any visit to the SCA Sites may lead to registration of the IP address used for such access.  We also use IP addresses to measure the use of the Sites of SCA. (An IP address is a unique number which makes it possible to sometimes identify a user’s connection to the Internet and it is automatically provided by your web browser each time you view a website.) Such measurement may also include collecting information about how you use the Site which may also include monitoring Site usage to help SCA to improve the Site, to personalize your experience by tailoring the content you see, to optimize your user experience and to determine use frequency.  This may also apply in relation to any user accounts you may have with SCA. We may also perform statistical analysis of data collected.

Sensitive Information

If you voluntarily provide us with sensitive personal information about yourself (for example, information relating to your physical health), you are in effect giving SCA your consent to  process the sensitive personal data for the purposes set out in this Privacy Policy (and any notice on use of data provided in conjunction with such collection) to the extent a consent is required under applicable law.

Disclosure of Personal Information to Third Parties

SCA may provide your personal data to third parties such as a partner or distributor of our products in order to fulfill the purpose for which they were collected.
The data provided by you might be exported to other parties of the SCA Group and/or business partners located in countries within as well as outside of the European Union.

Please exercise caution when submitting personal data online. It is your responsibility to maintain the security of your passwords and personal information. Your usage of this website constitutes an acknowledgement and assumption of these risks.

Access To and Correction of Personal Data

If you have any questions regarding our personal data processing or if you believe that information processed by us is incorrect or incomplete, you should contact the SCA company which is prominently listed on the Site. Under local data protection legislation, you may have rights of access and rectification in relation to your personal data. Such rights will be adhered to by us as far as possible to fulfill all of our legal obligations.

To contact Provider regarding this Privacy Policy, please contact SCA at Box 200, 101 23 STOCKHOLM, or by email at

Use of Cookies

This Site uses cookies so this section gives you details of how cookies are used and how you can control whether to keep or delete cookies.

What is a cookie?

Pieces of information transferred to your computer’s hard disk from a website are known as ”cookies”.

They are not computer programs, just small information files which allow websites to store and access information about a user’s browsing patterns.

Most websites use cookies, because they are part of the tool box which makes the Internet a great experience for users. Cookies allows websites to deliver personalised services (for example, remembering a login, keeping products in a shopping basket or showing content which is relevant).

There are different types of cookies: temporary cookies (or session cookies) are erased when the browser closes; persistent cookies are not erased but stay until they are actively erased or they expire (which is dependent on how long the website has programmed the cookie to last).

How to delete a cookie?

Most browsers are automatically set to accept cookies.

You may disable cookies on your browser, but remember that if you do, you may lose many features which are needed to enable the website to work properly.

If you’d like more detailed information about cookies, please visit which contains comprehensive and independent information about how to disable cookies using browser settings, and how to delete cookies already on your computer.

To delete cookies from your mobile phone you will need to consult your handset manual.

List of TENA Cookies

So that we can provide you with a personalised experience this Site uses cookies. Each time you use the Site, cookies are transferred and/or accessed. The cookies are listed below.

Purpose Type Lifespan 1st or 3rd party
Support application traffic Strictly Necessary Cookies Session cookie 1st party cookie
Handle login state Strictly Necessary Cookies Session cookie 1st party cookie
Monitor usage of site Performance Cookies Session cookies and persistent cookies 3rd party cookie
Handle user preference Functionality Cookies Session cookie 1st party cookie
Handle type of device used Functionality Cookies Session cookie 1st party cookie
Handle popup window Functionality Cookies 24 hours 1st party cookie

Strictly Necessary Cookies – These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.  Without these cookies, services which you have requested such as making a purchase, cannot be provided.

Performance Cookies – These cookies collect information about how users use a website, for instance which pages visitors go to most, and if they get error messages from web pages.  These cookies do not collect information that identifies a visitor.  All information these cookies collect is aggregated and is therefore anonymous.  It is only used to improve how a website works.

Functionality Cookies – These cookies allow a website to remember choices you make (such as your name, language or region) and provide enhanced, personal features.  The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting or Advertising Cookies – These cookies are used to deliver adverts that are more relevant to you and your interests.  They are also used to limit the number of times you see an advertisement, as well as help measure the effectiveness of the advertising campaign.  They are placed by our advertising networks with TENA's permission.  They remember that you have visited a website and this information is shared with other organisations such as the advertisers.  Often, targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Accepting the Terms of Use

By accepting the Terms of Use as well as by accessing and using the Site, you consent to the use of the cookies.  You may also consent to our use of cookies by the settings you have made in your web browser.

User Submissions

SCA may allow you to post information, comments or other material on our Site, social media networks or other online service. This is done in order to facilitate the flow of information about SCA and our products. Please note the terms for such user submissions set out in the Legal Statement (see above).