Terms of use

Essity UK Limited 
Southfields Road 
Dunstable
Bedfordshire 
LU6 3EJ 
Registered office England & Wales 
Reg. No Reg. No 3226403 
 
References below to “Essity”, “us” or “we” are references to Essity AB Essity (publ) as a provider of this website (“Site”) unless it follows that a certain Site or other service states another entity, whereby “Essity” will refer to such an entity . These Terms of Use shall apply in relation to Sites and other services that refer to these Terms of Use.
 
Essity will, for the purposes of providing its Site and these Terms of Use adhere to Swedish law. However, since Essity includes entities worldwide, please note that if another company is stated as the provider of a certain Site or service, the national laws of the country in which such an entity is established may provide for different or additional rules. In such cases, the national applicable laws will apply and be adhered to by such entities to the extent required.

Legal Statement
The materials on this Site are provided by Essity as a service to its customers and may be used for informational purposes only. Single copies may be downloaded subject to the provisions below.
By downloading any material from this Site, you agree to these terms. If you do not agree to them, do not use the Site or download any material from it.
 
Trademark Information
All names, logos and trademarks are the property of Essity, its affiliates, related companies or its licensors or joint venture partners. Essity's trademarks and brand names may be used only as stated in these Terms of Use or with prior written permission from Essity.
 
Any use of Essity's trademarks in the advertising and promotion of Essity's products requires proper acknowledgement.

Restricted Use/Single Copy License
All content included on this Site, such as text, graphics, logos, button icons, images, audio clips and software is the property of Essity or its content suppliers and is protected by Swedish and international copyright laws. Unauthorized use or distribution of any materials at this Site may violate copyright, trademark, and/or other laws and is subject to civil as well as criminal sanctions.
 
This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial use that is not expressly permitted in writing by Essity. You may download one copy of the information found on Essity Sites on a single computer for your personal, non-commercial, internal use only.
 
You may not modify, use or transfer the information for any commercial purposes; nor may you remove any copyright or other proprietary notices from the information. You agree that you are responsible to prevent any unauthorized copying of the materials and to ensure that all employees and contractors - if applicable - of your organization adhere to these limitations.
 
You are responsible for obeying all applicable copyright laws. We permit you to make copies of this Site as necessary incidental acts during your viewing of it; and you may print a copy for your personal use of so much of the site as is reasonable for private purposes. All other use is strictly prohibited. You may not frame this Site nor link to a page other than the home page without our prior written permission. Essity does not grant any expressed or implied right to you under any patents, copyrights, trademarks or trade secret information.

Disclaimer of warranties
The information contained herein is provided "as is" without any expressed or implied warranty of any kind including warranties of merchantability, non-infringement of intellectual property, or fitness for any particular purpose. In case Essity is linking to the webpage of a third party, such linking is for the convenience of users only and Essity will have no liability for the content or accuracy of information contained in such webpage.
 
In no event shall Essity be liable for any damages whatsoever including, without limitation, damages for loss of profits, business interruption, or loss of information, arising out of the use of or inability to use the information, even if Essity has been advised of the possibility of such damages.
 
Essity further does not warrant the accuracy or completeness of the information, text, graphics, links or other items that may be contained within this information. Essity may make changes to this content, or to the products described therein, at any time without notice. Essity makes no commitment to update the information or other materials entered in this Site.

User Submissions
Any material, information or other communications you transmit or post to this Site will be considered non-confidential, non-exclusive, royalty-free, irrevocable, fully sub-licensable and non-proprietary (“Communications"). Essity will have no obligations concerning the Communications.
Essity will be free to disclose, copy, distribute, incorporate and/or otherwise use any Communications, together with all data, images, sounds, text, and other things embodied therein, for any and all commercial or non-commercial purposes.
 
If you submit personal data to this Site or otherwise to Essity, you hereby consent to Essity´s use of such data for the purposes of evaluating your information and to market Essity´s products and services, including a right to transfer the data to third countries and post your personal data on the Internet. Essity will be responsible under Swedish Law for such processing of personal data and you may contact Essity in case of incorrect data or other issues related to the personal data.
 
You may not post any Communications that can be judged as offensive or violating the privacy of other persons or which may be considered as commercial marketing or which is in any way illegal or inappropriate. Essity will delete such communications when we become aware of them and we reserve the right to exclude you as a user from our Site or service.
 
For use of third party services, such as Facebook, third party terms may also apply. For example, Facebook applies its “Statement of Rights and Responsibilities” to all users and visitors to Facebook, and we recommend that you read these terms before using any such third party service.

Other
Essity may revise these Terms of Use at any time by updating this posting. Essity reserves in its sole discretion, the right to (1) change this Legal Statement; (2) monitor and remove postings; and/or (3) discontinue Site availability, at any time without notice.
 
If any term, condition, or provision of these Legal Statement is determined to be unlawful, invalid, void or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby.

Accepting the Terms of Use
By accepting the Terms of Use as well as by accessing and using the Site, you consent to the use of the cookies.  You may also consent to our use of cookies by the settings you have made in your web browser.

User Submissions
Essity may allow you to post information, comments or other material on our Site, social media networks or other online service. This is done in order to facilitate the flow of information about Essity and our products. Please note the terms for such user submissions set out in the Legal Statement (see above).
These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Claim instructions are deemed to form part of the Terms and Conditions and by participating all participants will be deemed to have accepted and be bound by the Terms and Conditions. Please retain a copy for your information.
 
Promoter 
Essity UK Ltd, Southfields Road, Dunstable, Bedfordshire LU6 3EJ
 
Eligibility
This Coupon offer is open to residents of the United Kingdom (England, Scotland, Wales and Northern Ireland) and Republic of Ireland aged 16 or over only, with the exception of employees of the Promoter, their immediate families, agents or anyone else professionally connected with this Promotion.
 
Claim Instructions
1. Free product samples are available whilst stocks last, with a minimum of 300,000 sample packs available across all ranges combined from 1st January 2021  until 23:59 31st December 2021  across the TENA Women and Men  ranges (see clause 11 for range availability).
 
2. Once all samples are claimed from a particular range, they will no longer be available online.
 
3. Only one sample pack, per range, per person within a 12-month period, inclusive of claims submitted via the TENA website or a Facebook form. Provided information used to verify claims.
 
4. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. By entering you understand that you are providing your information to the owner of this Facebook page and not to Facebook.
 
5. No purchase is necessary; however Internet connection is required to claim.
 
6. To apply for a sample, participants must:
 
a. Go to  https://www.tena.co.uk/women/products/free-sample
b. Select a sample pack from the listed ranges available (see clause 11 for current available samples),
c. Enter their full name, email address and full postal address details and,
d. Confirm they are over 16 years of age and accept these Terms & Conditions.
e. Or, complete the above details on the Facebook claim form
 
7. If a request is submitted without the correct details, or if the participant submitting the claim has already claimed a sample pack for the chosen product range (see clause 3), the request will be deemed invalid and will not be fulfilled. 
 
8. Bulk requests made from trade, consumer groups or third parties will not be accepted. Incomplete, multiple or illegible requests and those which do not satisfy the requirements of these Terms and Conditions in full will not be accepted. If it becomes apparent that a participant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using multiple postal or email address, or using identities other than their own, or any other automated or manual means, that person’s requests will be disqualified and any sample request will be void. 
 
9. For each valid request, participants will receive at least 1 product sample from the selected range. 
 
10. Money-off coupon Terms and Conditions can be found inside the sample packs. The coupon will clearly state how to use, redeemable products and the expiry date.
 
11. Current   samples available for claim include;
a. TENA Discreet Pads Sample Pack including a sample of TENA Discreet Mini, TENA Discreet Mini Plus and TENA Discreet Normal.
b. TENA Silhouette Noir Pads & Liners Sample Pack including a sample of TENA Silhouette Noir Liner and TENA Silhouette Noir Pad.
c. TENA Silhouette Noir Underwear Sample Pack including a sample of TENA Silhouette Normal Low Waist Noir in sizes Medium and Large.
d. TENA Silhouette Crème Underwear Sample Pack including a sample of TENA Silhouette Plus High Waist Creme in sizes Medium and Large.
 
12. Other TENA Women and Men ranges may become available over time. Sample availability is at the Promoter’s discretion.
 
13. Participants must allow 28 days from submitting their valid request for delivery of their product sample. 
 
14. If a participant does not receive their sample 28 days after submitting or have any other queries, they will need to contact the Promoter at https://www.tena.co.uk/contact-us. 
 
15. It is the responsibility of the participant to provide their correct, up-to-date details at the time of the request for their sample pack to be processed. The Promoter, nor its fulfilment agent, can be held responsible for participants failing to supply accurate information which affects fulfilment.
 
 
Claiming a coupon 
1. Coupons for TENA products are available whilst stocks last, with a minimum of 16,000 coupons available across all ranges combined from 1st Janurary 2021 until 23:59 31st December 2021  across the TENA Women ranges (see clause 10 for range availability).
 
2. Once all coupons are claimed from a particular range, they will no longer be available online.
 
3. Only one free product coupon, per range, per person within a 12-month period, inclusive of claims submitted via the TENA website or a Facebook form. Provided information used to verify claims.
 
4. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. By entering you understand that you are providing your information to the owner of this Facebook page and not to Facebook.
 
5. No purchase is necessary to claim a product coupon; however Internet connection is required.
 
6. To claim a pack coupon, participants must:
a. Go to  https://www.tena.co.uk/women/products/free-sample
b. Select desired product from the listed ranges available (see clause 10 for availability),
c. Enter their full name, email address and full postal address details and,
d. Confirm they are over 16 years of age and accept these Terms & Conditions
e. Or, complete the above details on the Facebook claim form
 
7. If a request is submitted without the correct details, or if the participant submitting the claim has already claimed a coupon for the chosen product range (see clause 3), the request will be deemed invalid and will not be fulfilled. 
 
8. Bulk requests made from trade, consumer groups or third parties will not be accepted. Incomplete, multiple or illegible requests and those which do not satisfy the requirements of these Terms and Conditions in full will not be accepted. If it becomes apparent that a participant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using multiple postal or email address, or using identities other than their own, or any other automated or manual means, that person’s requests will be disqualified and any coupon award will be void. 
 
9. For each valid request, participants will receive; 1 coupon for a free pack of the product requested. 
 
10. Claimants can claim one of  the following free product coupons;
a. TENA Discreet Pads Sample Pack including a sample of TENA Discreet Mini, TENA Discreet Mini Plus and TENA Discreet Normal.
b. TENA Silhouette Noir Pads & Liners Sample Pack including a sample of TENA Silhouette Noir Liner and TENA Silhouette Noir Pad.
c. TENA Silhouette Noir Underwear Sample Pack including a sample of TENA Silhouette Normal Low Waist Noir in sizes Medium and Large.
d. TENA Silhouette Crème Underwear Sample Pack including a sample of TENA Silhouette Plus High Waist Creme in sizes Medium and Large.
e. TENA Unisex Plus and Super
 
11. Other TENA Women product coupons may become available over time. Coupon availability is at the Promoters discretion.
 
12. The product coupon will be worth up to the value of the product selected, and can only be used as full payment for the TENA product selected. Full coupon T&Cs including participating retailers, coupon value, redeemable products and expiry date can be found on the printed coupon itself. 
 
13. Coupons will be delivered via Royal Mail First Class post. Participants must allow 28 days from submitting valid request for delivery of their coupon.
 
14. If participants do not receive their coupon 28 days after submitting or have any queries, please visit this page https://www.tena.co.uk/contact-us. 
 
15. It is the responsibility of the participant to provide their correct, up-to-date details at the time of the request for their coupon to be processed. The Promoter, The Administrator, nor its fulfilment agent can be held responsible for participants failing to supply accurate information which affects fulfilment.
 
16. The claimed coupon cannot be used online. Only 1 coupon can be used per transaction.
 
17. Not to be used in conjunction with any other offer, promotion, discount or other coupon. No change given. 
 
 
Data Protection
18. Any personal data relating to participants will be used solely in accordance with current data protection legislation. Participants have the opportunity to request to receive future electronic communications from the promoter about its products and services. By ticking the ‘opt in’ box and giving consent, participant acknowledges, confirms and agrees that personal data may be used for direct marketing with regard to Essity products and services (including by mail and email). If consent is provided to receive such communications, the participant may unsubscribe at any time by following the instructions provided on each of the marketing communications. The Promoter will not disclose participant details to a third party (other than the Promoter’s agencies for the purpose of servicing/implementing the promotion) without the individual’s prior consent. For the Promoter’s Privacy Policy, visit https://www.tena.co.uk/tenalady/privacy-policy
 
19. If not opted into marketing materials, participant data will only be held for the purposes of the fulfilment of the claim request, and ensuring the request is not a duplicate against clause 2. Data will be help for 12 months and will be destroyed after this time.   
 
 
General
20. The Promoter may refuse to award a coupon, in the event of fraud, dishonesty or non-entitlement under these Terms and Conditions. 
 
21. The Promoter is not responsible or liable for: 
a. Any claims that are lost or delayed due to faulty, failed or erroneous electronic data transmissions,
b. Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines satellites, servers, computers or providers utilised in any aspect of this promotion causing delays or disruption, or,
c. Claims which are lost, delayed, corrupted, damaged, misdirected or incomplete or cannot be delivered for any technical, delivery or other reason. Proof of posting will not be accepted as proof of receipt. 
d. Inaccessibility or unavailability of the internet.
 
22. In the event of exceptional circumstances outside its reasonable control and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions at any stage but will always endeavour to minimize the effect to participants in order to avoid undue disappointment. 
 
23. The Promoter cannot accept any responsibility for any damage, loss, liabilities, injury, costs, expenses or claims suffered by participants as a result of registering for the offer or of accepting any coupon. The Promoter further disclaims liability for any injury or damage to participants or any other person relating to the coupon except for any liability which cannot be excluded by law in which case that liability is limited to the minimum allowable by law.
 
24. The Promoter reserves the right to substitute the offer, in part or whole, with an alternative of equal or greater value in the event of circumstances beyond its control.
 
25. The decision of the Promoter shall be final and binding in all promotional matters.
 
26. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect. 
 
27. This Promotional Offer is governed by English and Welsh Law and entrants submit to the exclusive jurisdiction of the English and Welsh courts unless you live in Ireland or in another part of the UK, in which case your local courts will have jurisdiction.