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Use of cookies

This Site uses cookies and this section gives you details of the cookies used and the purpose for which we use them. We also provide information on how you can block cookies.

What is a cookie? 

A cookie is a small file of letters and numbers which we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
They are not computer programs, just small information files which allow websites to store and access information about a user’s browsing patterns. 
Most websites use cookies, because they are part of the tool box which makes the Internet a great experience for users. Cookies allow websites to deliver personalised services (for example, remembering a login) and, my be essential for the operation of a website, such as those which keep products in a shopping basket. 
There are different types of cookies: temporary cookies (or session cookies) are erased when the browser closes; persistent cookies are not erased but stay until they are actively erased or they expire (which is dependent on how long the website has programmed the cookie to last). 
). Information about the cookies we use and the purposes for which we use them is contained in the table below.

How to delete a cookie?

Most browsers are automatically set to accept cookies. 
You may disable cookies on your browser by activating the setting on your browser which allows you to refuse the setting of all or some cookies, but remember that if you do, you may lose many features which are needed to enable the website to work properly and you may not be able to access all or parts of our site.
If you’d like more detailed information about cookies, please visit which contains comprehensive and independent information about how to disable cookies using browser settings, and how to delete cookies already on your computer. 
To delete cookies from your mobile phone you will need to consult your handset manual. 

List of TENA Cookies 

So that we can provide you with a personalised experience this Site uses cookies. Each time you use the Site, cookies are set and/or accessed. The types of cookies which we use are listed below. 
CategoryPurposeLifespan1st or 3rd party cookie
Strictly Necessary CookiesHandle user state and profile or support application trafficSession1st party
Functionality CookiesHandle other user preferences3 months1st party
Performance CookiesWeb Analytics cookies30 minutes-24 months1st party
Targeting or Advertising CookiesMonitor usage of the siteSession cookies and persistent cookies1st or 3rd party

Strictly Necessary Cookies – These cookies are essential for the operation of our website, such as cookies that enable you to access secure areas of the website. Without these cookies, some services which you have requested such as making a purchase, cannot be provided.
Performance Cookies – These cookies collect information about how visitors use our website, for instance which pages visitors go to most, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and is therefore anonymous. It is only used to improve how our website works.
Functionality Cookies – These cookies allow a website to remember choices you make (such as your name, language or region) and provide enhanced, personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Targeting or Advertising Cookies – These cookies are used to deliver adverts that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, as well as help measure the effectiveness of the advertising campaign. They are placed by our advertising networks with TENA's permission. They remember that you have visited a website and this information is shared with other organisations such as the advertisers. Often, targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Accepting the Terms of Use

By continuing to browse and use the Site, you consent to the use of the cookies as described above. You may also consent to our use of cookies by the settings you have made in your web browser.

Please note that third parties (for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.