Recognising the issue is one step. Knowing how to approach the conversation is the next.
When preparing for a difficult conversation about continence, take a SECOND to get ready and get the best results for the individual. You don’t get a second chance to have that first conversation about incontinence, so by planning it carefully you can make it as effective as possible.
SECOND has been developed to support healthcare professionals when initiating conversations with those who show signs of difficulties in managing continence. It provides a simple structure to help guide difficult continence conversations in everyday clinical practice.
Most clinicians will come across this even if incontinence is not their specialism. You don’t need all the answers. What matters is noticing the signs, starting the conversation, and helping the patient take that next step. These conversations don’t always happen in specialist settings. Patients may not raise the issue directly so how we respond in the moment as healthcare professionals can make all the difference.