Terms of Use

Essity UK Limited 
Southfields Road 
LU6 3EJ 
Registered office England & Wales 
Reg. No Reg. No 3226403 
References below to “Essity”, “us” or “we” are references to Essity AB Essity (publ) as a provider of this website (“Site”) unless it follows that a certain Site or other service states another entity, whereby “Essity” will refer to such an entity . These Terms of Use shall apply in relation to Sites and other services that refer to these Terms of Use.
Essity will, for the purposes of providing its Site and these Terms of Use adhere to Swedish law. However, since Essity includes entities worldwide, please note that if another company is stated as the provider of a certain Site or service, the national laws of the country in which such an entity is established may provide for different or additional rules. In such cases, the national applicable laws will apply and be adhered to by such entities to the extent required.

Legal Statement
The materials on this Site are provided by Essity as a service to its customers and may be used for informational purposes only. Single copies may be downloaded subject to the provisions below.
By downloading any material from this Site, you agree to these terms. If you do not agree to them, do not use the Site or download any material from it.
Trademark Information
All names, logos and trademarks are the property of Essity, its affiliates, related companies or its licensors or joint venture partners. Essity's trademarks and brand names may be used only as stated in these Terms of Use or with prior written permission from Essity.
Any use of Essity's trademarks in the advertising and promotion of Essity's products requires proper acknowledgement.

Restricted Use/Single Copy License
All content included on this Site, such as text, graphics, logos, button icons, images, audio clips and software is the property of Essity or its content suppliers and is protected by Swedish and international copyright laws. Unauthorized use or distribution of any materials at this Site may violate copyright, trademark, and/or other laws and is subject to civil as well as criminal sanctions.
This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial use that is not expressly permitted in writing by Essity. You may download one copy of the information found on Essity Sites on a single computer for your personal, non-commercial, internal use only.
You may not modify, use or transfer the information for any commercial purposes; nor may you remove any copyright or other proprietary notices from the information. You agree that you are responsible to prevent any unauthorized copying of the materials and to ensure that all employees and contractors - if applicable - of your organization adhere to these limitations.
You are responsible for obeying all applicable copyright laws. We permit you to make copies of this Site as necessary incidental acts during your viewing of it; and you may print a copy for your personal use of so much of the site as is reasonable for private purposes. All other use is strictly prohibited. You may not frame this Site nor link to a page other than the home page without our prior written permission. Essity does not grant any expressed or implied right to you under any patents, copyrights, trademarks or trade secret information.

Disclaimer of warranties
The information contained herein is provided "as is" without any expressed or implied warranty of any kind including warranties of merchantability, non-infringement of intellectual property, or fitness for any particular purpose. In case Essity is linking to the webpage of a third party, such linking is for the convenience of users only and Essity will have no liability for the content or accuracy of information contained in such webpage.
In no event shall Essity be liable for any damages whatsoever including, without limitation, damages for loss of profits, business interruption, or loss of information, arising out of the use of or inability to use the information, even if Essity has been advised of the possibility of such damages.
Essity further does not warrant the accuracy or completeness of the information, text, graphics, links or other items that may be contained within this information. Essity may make changes to this content, or to the products described therein, at any time without notice. Essity makes no commitment to update the information or other materials entered in this Site.

User Submissions
Any material, information or other communications you transmit or post to this Site will be considered non-confidential, non-exclusive, royalty-free, irrevocable, fully sub-licensable and non-proprietary (“Communications"). Essity will have no obligations concerning the Communications.
Essity will be free to disclose, copy, distribute, incorporate and/or otherwise use any Communications, together with all data, images, sounds, text, and other things embodied therein, for any and all commercial or non-commercial purposes.
If you submit personal data to this Site or otherwise to Essity, you hereby consent to Essity´s use of such data for the purposes of evaluating your information and to market Essity´s products and services, including a right to transfer the data to third countries and post your personal data on the Internet. Essity will be responsible under Swedish Law for such processing of personal data and you may contact Essity in case of incorrect data or other issues related to the personal data.
You may not post any Communications that can be judged as offensive or violating the privacy of other persons or which may be considered as commercial marketing or which is in any way illegal or inappropriate. Essity will delete such communications when we become aware of them and we reserve the right to exclude you as a user from our Site or service.
For use of third party services, such as Facebook, third party terms may also apply. For example, Facebook applies its “Statement of Rights and Responsibilities” to all users and visitors to Facebook, and we recommend that you read these terms before using any such third party service.

Essity may revise these Terms of Use at any time by updating this posting. Essity reserves in its sole discretion, the right to (1) change this Legal Statement; (2) monitor and remove postings; and/or (3) discontinue Site availability, at any time without notice.
If any term, condition, or provision of these Legal Statement is determined to be unlawful, invalid, void or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby.

Accepting the Terms of Use
By accepting the Terms of Use as well as by accessing and using the Site, you consent to the use of the cookies.  You may also consent to our use of cookies by the settings you have made in your web browser.

User Submissions
Essity may allow you to post information, comments or other material on our Site, social media networks or other online service. This is done in order to facilitate the flow of information about Essity and our products. Please note the terms for such user submissions set out in the Legal Statement (see above).

TENA Men, Women & Unisex Coupon Offer via Social Media

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Participation instructions are deemed to form part of the Terms and Conditions. All participants will be deemed to have accepted and be bound by the Terms and Conditions. Please retain a copy for your information.

The Promoter & Administrator:

Essity UK Limited, Southfields Road, Dunstable, Bedfordshire, LU6 3EJ. 

1. This promotional offer is open to residents of the United Kingdom (England, Scotland, Wales and Northern Ireland) aged 18 or over, with the exception of employees of the Promoter, their immediate families, agents or anyone else professionally connected with this Promotion.

2. No purchase is necessary to receive these coupons; however internet access is required and an active Facebook or Instagram account or search browser to visit the claim website. For more information on how to set up a Facebook account, visit https://www.facebook.com/help/188157731232424?helpref=topq. To set up an Instagram account, visit https://www.instagram.com/accounts/emailsignup/

Claiming a coupon:

3. All coupons are subject to availability and whilst stocks last.

4. Coupons are available from 00:00 22.03.23 to 23:59 31.12.23, or when the volumes of each coupon type listed below (400,000 total coupons) have been claimed, whichever comes sooner. 

5. To apply for a coupon leaflet, click on the promotional Social Media Facebook or Instagram posts or visit https://www.tena.co.uk/coupons-samples, enter your full name, email address and full postal address details into the form and click submit. There are multiple promotional ads, but only one coupon promotion. The Promoter maintains the right to close or change the status of the coupon promotion, should circumstances beyond its control occur.

6. Any significant situation regarding stock or despatch details, if relevant, will be displayed on the site before the user is required to submit their details. All promotional ads will stop running if coupon leaflets have all been claimed.

7. Maximum one request per household per coupon type.

8. For each valid request, claimants will receive a coupon leaflet containing 1 x coupon for the relevant value and product type applied for, this will be delivered to the postal address submitted when completing the coupon request form.

9. Please allow 10 working days from submitting your request for delivery of your coupon.

10. If participants do not receive their coupon leaflet within 10 working days after submitting their request or have any queries, they can query this by completing the online contact form: https://www.tena.co.uk/contact-us 

11. It is the responsibility of the participant to provide their correct, up-to-date details at the time of the request for their coupon leaflet to be processed. The Promoter/The Administrator, nor its fulfilment agent can be held responsible for participants failing to supply accurate information which affects coupon fulfilment.

12. The Promoter/The Administrator reserves the right to contact the claimant for any discrepancies with the details they have provided, for fulfilment purposes, if required. 

Using the coupon:

13. Coupons expire 31.01.24. See individual coupon for full T&Cs for usage. Coupons are only redeemable in selected leading retailers in the UK.

14. Coupons can be used only be used as part payment or full payment for the product(s) stipulated on the coupon, when the remaining balance is paid by the customer. 

15. Only one original coupon per transaction. 

16. Coupons are not redeemable for cash or transferable and their resale or auction is prohibited. Replacement coupons cannot be issued. Any unused coupons will be null and void upon the coupon expiry date – 31.01.24. 

17. Coupons cannot be used online. 

18. Coupon must be presented at time of purchase, can only be used once and must be surrendered upon use. 

19. Coupons cannot be used on any product apart from those stated in these terms and conditions printed on the coupon.

20. Photocopies, reprints, damaged, expired, altered or defaced coupons will not be accepted. 

21. Not to be used in conjunction with any other offer, promotion, discount or other coupon. 

22. No change given. 

23. All coupon requests must be made directly by the person requesting the offer. Coupons cannot be transferred to another person.
24. The coupons available to claim during the promotional period are as follows:


TENA Discreet Ultra Pad Mini
TENA Discreet Pad Normal 
TENA Discreet Ultra Pad Normal
TENA Discreet Extra
TENA Discreet Extra Plus
TENA Discreet Maxi
TENA Discreet Maxi Night  
TENA Discreet Ultra Pad Normal Duo 
TENA Discreet Extra Duo
TENA Discreet Extra Plus Duo
TENA Discreet Maxi Night Duo



TENA Silhouette Normal Blanc Medium
TENA Silhouette Normal Blanc Large
TENA Silhouette Normal Noir Medium
TENA Silhouette Normal Noir Large 
TENA Silhouette Plus Crème Medium
TENA Silhouette Plus Crème Large



TENA Pants Plus Extra Small
TENA Pants Plus Small
TENA Pants Plus Medium
TENA Pants Plus Large
TENA Pants Plus Extra Large
TENA Pants Super Small
TENA Pants Super Medium
TENA Pants Super Large
TENA Pants Super Extra Large
TENA Pants Maxi Medium
TENA Pants Maxi Large 
TENA Pants Maxi Extra Large




25. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the Promotion, using multiple identities, using multiple email addresses, using a computer(s) to circumvent entry requirements by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using or any other automated means, or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the promoter to be disruptive. Bulk, trade, syndicates, consumer groups, agencies or third party or automated entries are not permitted and will be disqualified. Incomplete or illegible responses will be disqualified and will not be counted.

26. The Promoter may refuse to award a coupon leaflet, or seek its recovery, in the event of an entrant's fraud, dishonesty or non-entitlement under these terms and conditions.

27. The Promoter is not responsible or liable for:

i.  Any submissions that are lost or delayed due to faulty, failed or erroneous electronic data transmissions.
ii. Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines satellites, servers, computers or providers utilised in any aspect of this Promotion causing delays or disruption.
iii. Entries which are lost, delayed, corrupted, damaged, misdirected, or incomplete or cannot be delivered for any technical, delivery or other reason. Proof of submission will not be accepted as proof of receipt.
iv. Inaccessibility or unavailability of the internet.

28. In the event of exceptional circumstances outside its reasonable control and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the Promotion or these Terms and Conditions at any stage, for any reason, without notice, and without liability to you, or any third party, but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.

29. The Promoter cannot accept any responsibility for any damage, loss, liabilities, injury, costs, expenses, or claims suffered by any person as a result of participating in this promotion except for any liability which cannot be excluded by law. The Promoter further disclaims liability for any injury or damage to you or any other person relating to the coupon.

30. The Promoter reserves the right to substitute the offer, in part or whole, with an alternative of equal or greater value in the event of circumstances beyond its control.

31. The decision of the Promoter shall be final and binding in all promotional matters and no correspondence will be entered into.

32. These terms and conditions and any related disputes are subject to interpretation under the laws of England and Wales, and to the jurisdiction of the courts of England and Wales, unless you live in another part of the UK, in which case your local courts will have jurisdiction.

33. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

34. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook or Instagram. You understand that you are providing information to the Promoter and not to the aforementioned. By entering the promotion, all participants agree to complete liability release for Facebook and Instagram.

Data Protection:

35. Any personal data relating to participants will be used solely in accordance with current data protection legislation and will be used solely in the administration of the coupon request. Personal data will be retained as long as necessary to provide participants with the coupon(s) requested and for a maximum of three months from promotion end date unless providing an active opt in. For the Promoter’s Privacy Policy, visit https://www.tena.co.uk/privacy-policy. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to dataprivacy@essity.com. By participating in the Promotion, you agree to the use of your personal data as described here. If you provide an active opt-in when completing the coupon claim form, Essity may contact you via email for marketing purposes. You can unsubscribe at any time by clicking on the “unsubscribe” button at the bottom of the email. Should you choose not to consent, this will not affect your participation in the promotion.

Essity takes the privacy of its Users seriously. It is committed to safeguarding the privacy of its Users and that all persons whose personal data is processed by Essity shall at all times be confident that their privacy is respected, and that due care is taken regarding his or her personal data. 

Personal data, including data such as names and addresses which you provide to Essity, may be processed manually as well as by computers.

Any visit to the Essity Sites may lead to registration of the IP address used for such access. Essity use IP addresses to measure the use of the Sites to help improve the site, to personalize the Experience to tailor relevant content and to optimize user Experience and determine frequency.

Charity Partnership (TENA Men and Cancer UK):
These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. 
The Promoter:
Essity UK Limited, Southfields Road, Dunstable, Bedfordshire, LU6 3EJ. 
1. The promoter (Essity UK Ltd) has pledged to donate a maximum of £75,000 to the registered charity Prostate Cancer UK. 
2. The Charity Partnership will be communicated on related promotional material in UK stockists, online and instore and 10p will be donated per participating TENA MEN pack to Prostate Cancer UK for every pack sold during the promotional period of 01.03.23 until 30.04.23, to a maximum of 750,000 TENA MEN packs.
3. Promotion in market from 01.03.23 until 30.04.23. If not all 750,000 packs of participating TENA MEN products are sold by 31.03.23, the Promoter will donate the difference between the 10p donations from the number of packs sold and £75,000 to make a total donation of £75,000.
4. Prostate Cancer UK helps fund research to stop prostate cancer killing men and invests into finding better treatments and tests that can spot fast growing cancer early. This can be used in a screening programme to help save thousands of lives. For more information on the Charity, please visit https://prostatecanceruk.org/.
5. Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company 02653887. Registered office: Fourth floor, The Counting House, 53 Tooley Street, London SE1 2QN. VAT Registration Number: 905 9415 18.
6. Participating TENA MEN product packs:
  • TENA Men Level 0 Protective Shield
  • TENA Men Level 1 Absorbent Protectors
  • TENA Men Level 2 Absorbent Protectors
  • TENA Men Level 3 Absorbent Protectors
  • TENA Men Premium Fit Protective Underwear S/M
  • TENA Men Premium Fit Protective Underwear L/XL
  • TENA Men Active Fit Pants S/M Blue 
  • TENA Men Active Fit Pants L/XL Blue
  • TENA Men Active Fit Pants S/M Grey 
  • TENA Men Active Fit Pants L/XL Grey
  • TENA Men WAU Boxer Black, S
  • TENA Men WAU Boxer Black, M
  • TENA Men WAU Boxer Black, L
  • TENA Men WAU Boxer Black, XL
  • TENA Men WAU Boxer Black, XXL
All products are subject to availability and while stocks list. 
7. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
8. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
9. Any question concerning the legal interpretation of the terms will be based on English law and the Courts of England and Wales will have exclusive jurisdiction unless you live in another part of the UK, in which case your local courts will have jurisdiction.