These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the Terms and Conditions and by participating all entrants will be deemed to have accepted and be bound by the Terms and Conditions. Please retain a copy for your information.

The Promoter & Administrator:

Promoter: Essity UK Limited, Ocean House, Towers Business Park, Wilmslow Rd, Manchester M20 2RY (The Promoter).

Administrator: Multi Resource Marketing Ltd, Farndon Business Centre, Farndon Road, Market Harborough, LE16 9NR (The Administrator).


1. Entrants must be residents of the United Kingdom (England, Scotland, Wales and Northern Ireland). Entrants must be aged 18 years and over. Employees of the Promoter, their immediate families, affiliates, agents or anyone else professionally connected with this Promotion are excluded from entering.

2. No purchase necessary.

3. Entrants will require internet access and an active email address.

4. A UK bank account is required to receive the prize via BACS transfer. An online UK bank account will also be accepted.

5. Max 1 entry per person only; a person can only use one email address to enter.

Promotional Period:

6. Promotion is open for entries between 00:01 16th October 2023 and 23:59 15th January 2024.

How to enter the draw:

7. To enter, participants must scan the QR code on their TENA leaflet or visit the URL at tena.co.uk/women/leaflet-survey-2 (this is also printed on their TENA leaflet). Entrants must enter their full name and email address, complete all survey questions on the survey form provided and click submit. The survey should take no more than 10 minutes to complete. One entry per person only; a person can only use one email address to enter.

8. This is an online survey only. There is no postal or telephone entry route.

9. Survey responses submitted after the closing date will not be included in this prize draw.

10. The Promoter reserves the right at its sole discretion to disqualify any individual found to be attempting to tamper with the operation of the Promotion, using multiple identities, using multiple email addresses, using a computer(s) to circumvent entry requirements by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using or any other automated means, or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the promoter to be disruptive. Bulk, trade, syndicates, consumer groups, agencies or third party or automated entries are not permitted and will be disqualified. Incomplete or illegible responses will be disqualified and will not be counted.

Prize Details:

11. 1 x winner will win a £250 cash prize, sent to an account in the winner’s name only via BACS transfer. A UK bank account is required to receive the prize.

12. Prize is non-refundable and non-transferable. Prize is as stated and no alternative will be provided in whole or part.

13. If the prize is not available in the event of circumstances outside of the Promoter’s control, it will be replaced with something of equal or greater value.

Selecting a winner and notification:

14. The draw will take place by Friday 31st January 2024. The winner will be drawn at random from all completed surveys received within the Promotional Period via a randomised computer-generated selection process

15. Within 14 days of the draw, the winner will be notified via email using the email address provided at the original point of entry, to start the prize verification process. The winner has 14 days from original notification to provide required details by responding to the email.

16. The Promoter reserves the right to verify any claim, including but not limited to asking for full name, email address, and date of birth for prize fulfilment purposes, and county of residence for winner list purposes.

17. The verification process will be conducted within 7 days of receiving the required details. Once verification has been completed, the winner will be asked to provide UK bank account details for the prize to be fulfilled via BACS transfer. Delivery of the prize will be within 28 days of receiving the winner’s bank details.

18. If the winner does not respond within 14 days of original notification, is ineligible or is unable to take the prize, or does not provide their bank details for prize fulfilment, they shall be disqualified and will lose their entitlement to the prize (which will subsequently be awarded to a reserve entrant selected at the time of the initial prize allocation). The process will repeat until an eligible winner is able to claim the prize, for a period of 3 months after the closing date, after which prize will be null and void.

19. Entrants are encouraged to monitor their email account during this time in case they are the winner. It is the responsibility of entrants to check junk/spam folders to ensure they are in receipt of any communications from the promoter.

20. It is the responsibility of the winner to provide their correct, up-to-date details at the time of prize acceptance for their prize to be processed. The Promoter, and the Administrator cannot be held responsible for the winner failing to supply accurate information which affects prize
acceptance or delivery.


21. The Promoter reserves the right to verify all entries and the winner including, but not limited to, any entrant’s identity or age (which they must provide in 14 days), and to refuse to award the prize or withdraw prize entitlement or refuse further participation in the Promotion where
there are reasonable grounds to believe there has been a breach of these Terms and Conditions, or any instructions forming part of this Promotion’s entry requirements, or otherwise where a participant has gained unfair advantage in participating in the Promotion, or won using fraudulent means. The Promoter will be the final arbiter in any decisions, and these will be binding.

22. The winner’s surname and county of residence will be made available on request, for a maximum of three months after the draw closing date, to those sending an email to hello@tenawin.co.uk. We reserve the right to refuse any or all such requests. Entrants can object to disclosure, or request that disclosure be limited in scope by contacting hello@tenawin.co.uk. We may nevertheless disclose the information to the Advertising Standards Authority if required to do so.

23. Winner may be asked to participate in publicity relating to the Promotion, of which consent would be requested. Such publicity may include, without limitation, the winner's name, age, county and/or statements made by the winner concerning the Promotion and/or prize and photographs taken as part of the Promotion.

24. Survey responses provided by entrants and the winner may be used for publicity purposes with consent only. Content used for publicity purposes will include first name, age band, reason for using the products and testimonial, and may include any other answers given as part of the survey.

25. Unless otherwise agreed in writing by the Promoter or Administrator, prize will only be awarded directly to the winner.

26. The Promoter is not responsible or liable for:

i. Any submissions that are lost or delayed due to faulty, failed or erroneous electronic data transmissions.

ii. Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines satellites, servers, computers or providers utilised in any aspect of this Promotion causing delays or disruption.

iii. Entries which are lost, delayed, corrupted, damaged, misdirected, or incomplete or cannot be delivered for any technical, delivery or other reason. Proof of submission will not be accepted as proof of receipt.

iv. Inaccessibility or unavailability of the internet

27. In the event of exceptional circumstances outside its reasonable control and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the Promotion or these Terms and Conditions at any stage, for any reason, without notice, and without liability to you, or any third party, but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.

28. The Promoter cannot accept any responsibility for any damage, loss, liabilities, injury, costs, expenses, or claims suffered by any person as a result of participating. The Promoter further disclaims liability for any injury or damage to you or any other person as a result of participation.

29. The decision of the Promoter shall be final and binding in all promotional matters and no correspondence will be entered into.

30. These terms and conditions and any related disputes are subject to interpretation under the laws of England and Wales, and to the jurisdiction of the courts of England and Wales, unless you live in another part of the UK, in which case your local courts will have jurisdiction.

31. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

Data Protection:

32. Any personal data relating to participants will be used solely in accordance with current data protection legislation and will be used solely in the administration of the Promotion. Data will be held for 3 months after the closing date of the Promotion before deletion. For the
Promoter’s Privacy Policy, visit https://www.tena.co.uk/privacy-policy. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to dataprivacy@essity.com. For the Administrator’s Privacy Policy, visit Cookie & Privacy Policy (mrm.co.uk) You can request access to your personal data, or have any inaccuracies rectified, by sending an email to hello@tenawin.co.uk. By participating in the Promotion, you agree to the use of your personal data as described here. The Administrator will share all survey responses with the Promoter. If you provide active opt-ins as part of the survey, Essity may contact you via email for marketing purposes and/or may publish testimonials with your first name, age and county. Should you choose not to consent, this will not affect your entry into the prize draw.

Essity takes the privacy of its Users seriously. It is committed to safeguarding the privacy of its Users and that all persons whose personal data is processed by Essity shall at all times be confident that their privacy is respected, and that due care is taken regarding his or her personal data. Personal data, including data such as names and addresses which you provide to Essity, may be processed manually as well as by computers.

Any visit to the Essity Sites may lead to registration of the IP address used for such access (dependent on the consumer’s active acceptance of the Site’s cookies). Essity use IP addresses to measure the use of the Sites to help improve the site, to personalize the Experience to tailor relevant content and to optimize user Experience and determine frequency.