These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry instructions are deemed to form part of the terms and conditions and by participating all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.
1. Promoter: Essity UK Limited, Southfields Road, Dunstable, Bedfordshire, LU6 3EJ (The Promoter).
This Promotion is administered by Tangerine Partnership Limited Giants Basin, Potato Wharf, Manchester M3 4NB (The Administrator).
2. Promotion is open to residents of the United Kingdom (England, Scotland, Wales and Northern Ireland) aged 18 and over at the time of entry, excluding employees of Essity Ltd., and their immediate families, their agencies, or anyone else professionally connected with the Promotion. Failure to comply with any part of this clause will disqualify the respective entry from the promotion.
3. No purchase necessary. Internet access required and entrants must have an active Instagram account. If you do not have an account, you will need to create one in order to participate – you will require an active email address in order to do this.
4. Entries will be subject to Instagram’s terms of use as relevant, which are available online at https://help.instagram.com/581066165581870.
5. Promotion runs from 17:00 23rd September 2024 and ends 00:00 30th September 2024. Any entries received outside of the promotional period will not be accepted.
TO ENTER PRIZE DRAW:
6. Entrants must:
Follow all 3 x Instagram pages: @tenawomenuk [https://www.instagram.com/tenawomenuk/], @ashleylouisejames [https://www.instagram.com/ashleylouisejames/] and @planetmutu [https://www.instagram.com/planetmutu] during the promotional period. Entrants can comment 💙 for a maximum of one extra entry.
7. One entry and one extra entry per person will be accepted. For the avoidance of doubt, a participant can use one public Instagram account to enter and can enter the prize promotion on Instagram only. Anyone trying to circumvent this rule by using alternative details including but not limited to creating multiple Instagram accounts will be disqualified from this promotion. The entrant entering the promotion must be the owner of the Instagram account used. Proof of ownership of the social media account and proof of age may be required. Any entries received from private accounts on Instagram will not be entered due to privacy restrictions. To enter from a private account, participants must amend their settings to a public account in order for their entry to be accepted. Participants must continue to keep their social media account on public setting for 8 weeks after the end of the Promotion period in order to be contacted if they are selected as a winner.
8. The Promoter monitors responses to this promotion and if any responses or any previous posts made by an entrant are, or could be regarded, as being disrespectful towards other members of the Instagram community or which contain anything which is likely to or could cause offence or distress will be disqualified from the promotion. Obscene entries will not be accepted. Entrants are solely responsible for the information they provide and views they express on their Instagram account.
9. The Promoter and their agents reserve the right to reject any entries which contravene these terms and conditions. Entries will be deemed invalid if:
- Containing defamatory, malicious, indecent or other inappropriate content;
- In the reasonable opinion of the Promoter, causes any widespread or serious offence (taking into account prevailing community views or standards);
- Containing any content that is offensive or could reflect negatively on the name, reputation, or goodwill of the Promoter or any brand partner;
- Defaming, misrepresenting, or containing content for the intended purpose of harassing, threatening or embarrassing individuals or multiple individuals or insults other people or companies, including, but not limited to the Promoter (including its partners);
- Promoting any political, blasphemous or religious agenda or any content deemed to incite religious or racial hatred;
- Containing content deemed socially irresponsible or likely to breach the CAP Code;
- Containing any form of inaccurate tagging;
10. The Promoter will not be liable for any failure of receipt of entries. The Promoter takes no responsibility for any entries, which are lost, delayed, illegible, corrupted, damaged, incomplete or otherwise invalid. Proof of sending will not be accepted as proof of delivery.
11. Entrants who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion.
12. Entries (bulk or otherwise) made from trade, syndicates, consumer groups or third parties will not be accepted. If it becomes apparent that a participant is reposting the same content multiple times or using a computer(s) to circumvent this or any other condition by, for example, the use of ‘script’, ‘brute force’ or any other automated means, that person’s entries will be disqualified, and any prize award will be void.
13. There is a total of 5 prizes available to be won, each winner will receive an care hamper consisting of:
- £100 Supply of TENA of their choice
- An annual MUTU subscription (1x 12 months subscription). This will not automatically renew after the 12 month period. Subscription to begin 1st November 2024. T&Cs to MUTU: Terms and Conditions | MUTU System | Website Policies
- A MUTU Kit Box which includes:
- a resistance band
- a resistance band loop
- a small inflatable ball
- a cotton weave yoga strap to maximise the effectiveness of your stretches.
14. Prizes will be delivered within 28 days of valid claim and the completion of any verification process.
15. The winners will be chosen at random via an independently verified, randomised computer process from all valid entries on 1st October 2024. Proof of ID confirming full name and age (passport, driving licence or equivalent) may be required as part of the verification process. The winners will be the first 5 entries randomly drawn which meet the entry criteria.
16. The winners will be notified of their selection via a private message via Instagram to the account they used to enter within two working days of the prize draw and asked to respond via direct message with your full name, email address, phone number and acceptance of their prize for verification and claim details. Details will then be requested from the winners, including their delivery address and selection of TENA products they wish to receive via the email address provided within 2 days of responding to the direct message. If a winner cannot be contacted, does not confirm acceptance of their prize or does not provide all the requested details within 14 days of initial notification, despite multiple contact attempts, or is ineligible, the Promoter reserves the right to withdraw the prize from the original winner who will have their prize forfeited and pick a replacement winner drawn at the same time as the original. This process shall repeat twice at which point any unclaimed prizes shall be deemed null and void. County of residence will be requested for the purpose of the winners list if no objection is received. Entrants are encouraged to monitor their connections during this time in case they are a winner.
17. For the surnames and counties of the winners, send an email to essity@tangerinecomms.com with “TENA – incontinence giveaway 2024” to arrive within 3 months of the closing date. The Promoter reserves the right to refuse such requests. Participants may request their surname and county is not published, or request that disclosure be limited in scope, in the event they win by emailing essity@tangerinecomms.com before the closing date. However, the Promoter shall provide the surname and county of the winners to the Advertising Standards Authority should this be requested.
18. It is the responsibility of the winners to provide their correct, up-to-date details at the time of acceptance in order for their prize to be processed. The Promoter, The Administrator, and its fulfilment agent cannot be held responsible for a winner failing to supply accurate information which affects prize acceptance or delivery.
19. The Promoter reserves the right to verify all entries and to refuse to award a prize or withdraw prize entitlement and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means.
20. The prizes are non-negotiable, non-transferable and non-refundable. No cash alternative is available. Where a prize becomes unavailable for any reason, the Promoter reserves the right to substitute that prize, or part of that prize, for a prize of equal or higher value.
21. In the event of unforeseen circumstances beyond the Promoter’s reasonable control, including but not limited to infection by computer virus, network failure, traffic congestion, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right to modify, cancel or suspend the promotion or these terms and conditions or invalidate any affected entries.
22. If any act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions (including but not limited to global or regional health crises, weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, epidemic, pandemic, famine, plague or other natural calamities and acts of God), the Promoter will not be liable for any failure to perform or delay in performing its obligations but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.20. The Promoter’s decision is final. No correspondence will be entered into.
23. The Promotion is in no way sponsored, endorsed or administered by, or associated with Instagram. You are providing your information to Essity Ltd. not to Instagram. By entering the promotion, all participants accept that they have no claim against Instagram. By entering the promotion, all participants agree to a complete liability release for Instagram.
24. Numerous factors outside the control of the Promoter may interfere with the operation of Instagram. The Promoter does not therefore guarantee continuous, uninterrupted or secure access to the website.
25. Any person posting, or seen to be posting, comments to the Promoter’s Instagram page or elsewhere during the Promotion that are considered bullying, spiteful or upsetting to other participants, associates or directly aimed at the Promoter, will have their comments removed and will be disqualified from the Promotion. The Promoter reserves the right to alert Instagram to any such behaviour, which may result in the person’s account being frozen pending investigation.
26. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize, except for any liability which cannot be excluded or limited by law (including personal injury, death and fraud).
27. The Promoter has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant’s entry to the promotion.
28. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.
29. These Terms and Conditions shall be governed by the law of the relevant country for each entrant, and entrants submit to the exclusive jurisdiction of the courts of the relevant country they reside in.
30. The Promoter will only use the personal details supplied for the administration of the promotion and for no other purpose unless we have your consent. Your personal details will at all times be kept confidential and in accordance with applicable data protection legislation. Click https://www.tena.co.uk/women/privacy-policy for the Promoter’s Privacy Policy and https://www.tangerinepr.com/privacy-policy for the Data Handler’s Privacy Policy. Data will be stored for 3 months after the close of the promotion before deletion.
31. Under Article 17 of the GDPR individuals have the right to have personal data erased/to be forgotten. Any individual who is no longer happy for their personal information, entry or content to be processed for the purpose stated in section 26, entry or content or would like any inaccuracies rectified, can request this by sending an email to essity@tangerinecomms.com. By participating in the Promotion, you agree to the use of your personal data as described here.